Power Trip

Confessions of a U.S. Postal Worker: “We deliver Amazon packages until we drop dead.”

How the Post Office’s deal with Amazon has made life hell for mail carriers

Brendan O'Connor
GEN
Published in
11 min readOct 31, 2018

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Photo by Robert Alexander/Getty

EEarlier this year, Amazon became the second U.S.-based company to be valued at more than $1 trillion. Yet for all its dominance and efficiency, Amazon relies on a dusty, centuries-old system to deliver at least a third—and possibly as much as half—of its packages around the country: the United States Postal Service.

In mid-October, I spoke with a mail carrier who works at a midsize hub of the U.S. Postal Service in rural New England. As a rural carrier associate, they make just under $18/hour in a continuous, part-time position. During the week, the carrier says that between 75 and 80 percent of the packages they deliver are Amazon packages; on Sundays, when no letters are delivered, they deliver Amazon packages exclusively, the result of a revenue-generating agreement the USPS entered into with the company in 2013.

At the time of the Amazon agreement, the USPS was suffering in the wake of misguided budgetary changes instituted by Congress and the financial crash and was losing $16 billion per year. The Amazon partnership seemed like a godsend. Though even basic contract information…

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