Published in


The Service Cycle

How modern-day service work and 19th-century farm labor may be more similar than you realize

Photo by Tim Douglas from Pexels

In the 19th century, more than 70% of the American labor force worked in agriculture. Today, when we think about that work — the cyclicality of harvest times, how external factors like the weather can create constant uncertainty about one’s income, the physical toll of the labor…




What matters now. A publication from Medium about politics, power, and culture.

Recommended from Medium

We Need Trauma-Informed Workplaces. This is How.

Who Do You Work for?

New Ways of Living

The worst parts of job searching

Meet the Maker: Hanna Zaidi, Chief Compliance Officer & Senior Director — Payments

“What Being a Flight Attendant Taught Me About Diffusing Situations”

The story behind What.Comes.Next.Live

How to Build a Kickass Team: #4 — The Recruitment Process

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Amanda Silver

Amanda Silver

Workplace researcher and storyteller; passionate about using operations to improve jobs. Subscribe to Workable for news on changing work:

More from Medium

Scope and Lexical Environment

Why does Agile get so much pushback? — Anthony Software Group Scrum master questions

Modernize Legacy Products through Sustenance Engineering

Teacher Perspective: Testing Overload